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mind and you will discover the secrets of body language! V for Vendetta

Thoughts create actions, actions are nothing more than gestures .. and gestures transmit messages. Many times we are so focused on what we are saying that we totally forget how we are saying. The tone of voice we use, the pauses between sentences and one that we, the gestures we make while we're talking or just listening. Anything that does not fall under "what we are saying" (the words we use) is defined as the communication non-verbal language. And perhaps it will surprise you to know that the communication between humans, language is not verbal a much higher than the purely verbal.
The precise percentages are:

• verbal language (words I use, what I say) 7%
• language para-verbal (tone, tone of voice, as I say) 38%
• non-verbal (gestures The terms, management of space around me) 55%.

It 's interesting to think about these percentages. The non-verbal communication accounts for 93%!

Lately on television is much followed the TV series "Lie to Me" with Tim Roth who plays an eccentric student of behavior and language able to find a lie no matter how well hidden thanks to gestures, posture, facial micro-expressions of his "victims", in other words .. due to their non-verbal language.

But is it really? It 'really that "simple" read our stakeholders? We had the solution right before our eyes and we never noticed?

The answer is yes and no. In the sense that: yes, body language is often overlooked but most little known and in many cases is revealing. Not lies. Moods and emotions. As living beings we need to express ourselves, not only in words but also with our body. Although we have developed a concept of happiness and we have no words to express it otherwise ceases to stretch your lips in action model called SMILE.

The non-verbal language, however, is not intended as a powerful lie. If so, we resolved most issues related to justice! No jobs! Dott.Lightman We are investigating!

Admittedly, however, that often, many lies and many behaviors are not true just discovered, not so much thanks to the skill of lying rather than to poor attention span of the listener. We see the classic and best-known act of "scratching" or touching your nose.


Many observers have noted This gesture is often accompanied by the lie. But imagine this scenario: A man do another interview. Initially, his questions are simple and the responses it receives are short and clear. At some point comes the tough question. The person being interviewed after a moment's silence, during which touches or scratches his nose, nobody available with calm and tranquility. The question does not require a false answer. It 's just a complicated issue on which there is need to reflect. So why touching your nose? Simply because switching between applications simple and complicated questions generates a moment of "tension."

Having said that the "always evaluate the gestures and signals" without being categorical, let's see some telltale signs of lying:

1. Hold the hands in an almost unnatural (cross or cross your arms). Why? Because we know that when we talk about our ever muovono.Quello do not know is how. When the mind is unconsciously trying to prevent our hands to "expose".
   
2. Self-hand-face contact: touching your chin, your mouth, nose rubbing, preening an eyebrow, tap the lobe of an ear. Why? Unconsciously, when we lie some of us feel uncomfortable and would like to "hide" what we do and therefore tends to use his hand as gag. On the other hand, if we are lying we must allow the lies to get out of our mouth and then some of us try to block the signal detector. The result is that this contact-abortion is unleashed on other parts of the face.
   
3. Move your body more: small postural movements, movements of the body to change position frequently normale.Sono signals that reveal the intention movements of flight strongly inhibited.
   
4. shake his hand. While all the hand movements are suppressed, this is the only one that becomes more pronounced. It 's like our hands wanted to relinquish all responsibility for what is being said.

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Who among us could say that he had never experienced a situation in which disgruntled, angry and frustrated with poor service received from a company (or many times by a public institution), for have been treated poorly by an employee on the phone and would have liked to face the perpetrator of the crime or the Director of the best taste in the mouth and the sweet taste of the sinister and insidious revenge?!

everyone at least once in your life happen to feel entitled to point fingers and scream their anger.
Yes, because it is human ... when you are in any situation is particularly unfortunate is easier to find a culprit, a scapegoat on which to vent ... and what do you do when you do not find it? Simple! You go looking!

All those who read the book Pennac "Mr. Malaussene" knows that the occupation of Benjamin (a character) is precisely that of: Scapegoating! At a department store. And his role is to "put down" the angry customers to take responsibility for any complaint.

But know that this job is no longer just fantasy! In fact been United is a professional in every respect.

Let me explain. Take the example of a department store. Many customers, many services now and in the absolute certainty that this mechanism is not great all the gears always work to perfection ... and then popped out dozens of customers for various reasons they feel betrayed and are unhappy, some of them angry to cry revenge! It will not stop in front of timid apology attractive girl dressed only in an information office scollatissimo dress style Christmas (we are in the holidays) with a lot of red hat and pompom Binche and fluffy at the top .... Imagine the scenario of war ... to the rhythm of a "me sorry very much "and" I'm sorry .. unfortunately I do not know how to help "the girl goes on for about an hour .. is now in a sweat, her cheeks flushing with embarrassment and makeup perfect until one hour before going to now give in to tears of despair as customers are imbufaliti knot in front of the reception. Some raise the tone, others speak aloud of "incompetence" or "rudeness" while others share their misfortunes fueling the minds so already overheated .. "She also gave the broken telephone?" "Stuff you would not believe," "I have also treated badly on the phone!" "Then do it with everyone! "" Call the Director! Write to the newspaper, "... and the director is there, hidden behind the Christmas tree full of balls at the entrance, looking terrified saloon scene, wiping the sweat from his forehead balding, knowing full well that if you do not do something will change soon in a scene from the gladiatorial arena with the poor girl is hired by a week as prey ... And the director in a panic thinking .. if he gets up and goes to the rescue of the poor used (which is on the brink of tears and pretends desperately trying to show the modules that you are working hard to help customers) then the ire of almost ex-customers catalyze on him, and after hearing the screams and insults of every single person for at least ten minutes each, will spend the evening, more than the closing time to try to fix and collect points for various complaints of unnecessary hours ... but it is December 22 and his wife has prepared the meat loaf tonight .. and then they planned to watch the movie rented for two days now ... how?!
And here it is .. as a super-hero with a white light behind the scapegoat. A person hired specifically for the employee to pretend to be a bit 'stupid and rude responsible for every single mistake that customers have had with the department store. The director makes its way through the crowd, approaches to clients, and after accepting all of them patiently in his office and listened to the complaints on the phone pretending to call the manager of this "terrible and unfortunate situation." The "fake" clerk in the office, the director scolds him harshly scolds him, humiliates him and even then ... the twist ... fired him! IN THE TRUNK! .. at this point is one extraordinary thing ... 99% of people who until a second before they were ready to kill ... suddenly diminish the problem! "But no .. never mind .. not fire him for so little ... .. it is not necessary .. after all, one thing is solved .. all in all I was also nervous and I have dealt with the evil Lord ... "ahhhhhhh ... the guilt ... that feeling extraordinarily powerful

... And remember well that it is a comedy played to perfection! The director feels free to say and do what he wants! So his "fake" your employee is hired to be fired with an average of ten times a day!

And what do we learn all this?

that learning to manage our emotions is essential. Often negative emotions take possession of us and make us say and do things that normally we would never. Darken our understanding, and stifle the tolerance. Think of those customers. They scream, yell, insult and doing so lose a lot of time! And then? When asked what gave them for hours .. flinch. This was because the anger talking, probably perfectly right, but still angry.

And what better way to handle negative emotions than to use the communication with ourselves?

"how can I do to fix this situation?", "How do I get what I want without wasting time?" Ask yourself the right questions!

and communicated better with others! Will certainly be available to help you!
"There are people who are totally" bad. " Give them the time and will show their hand best "Randy Pausch

Sportster Sirius Differences

at school by Jose


time ago I attended a communications course that gave me the opportunity to reflect on a topic dear to me. As a good Italian sports are in love with the world's most popular game, football, AC Milan and a good "no sympathy" for the cousins \u200b\u200bInter ... This year that we finally have a competitive team the pride grows stronger, but the last two years entirely a thing of splendor I remained in my ears: Jose Mourinho.
From the moment he arrived there was something different and now that there's a little something for everyone 'is missing. I've always asked if Inter had substance or just a flash in the pan stoked by a man overrated. Sure you can say all of this' man but if there is a gift that I have to admit is definitely being able to be loved as a leader, the ability to require an absolute champion like Eto'o to-back with two in the Champions honors staff and squeeze as wet rags players hungry for results, the ability to always ask .... and always get what he wanted.
The difference is now: just look at that placid English who sits on the same bench. Nothing to say, please, great person, but there is no comparison. Mourinho communicated with all parts of the body, informed talking, gesticulating, standing silent, with a nod or eye, communicated with his hands with his arms with his feet, even with the tip of the hair ... But the most important thing I learned in this course of communication, art in which man is master of Setubal, is the importance of communication that goes towards you. While it is important and that makes a difference what we can tell others it is even more of what we say in every moment of our day.
What we think of ourselves, of our ability, our goals, our dreams.
While the quality of Our lives depend on the quality of our communication we should all go to class by Jose.

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As learn to communicate? The quality of our lives


Often, when talking with someone - both that it is affecting people's work, friends, acquaintances or family members - at the end of the conversation happen to think: "She'll understand what I mean?" Or rather "I'll be able to make it clear what I thought? I will have sent exactly what I wanted to that person or I have misunderstood? "

I'm sure that will happen to many, at least once, to argue or fight with someone simply because of the difficulty of understanding the other person and not really a difference of views or different views, but just to have misunderstood or misinterpreted the message you wanted to send!

happens then hear about some characters, maybe the world of show as presenters and journalists, and immediately understand a misunderstanding about the meaning of what they wanted in that time communicating.

So the question we do is about how to learn, not only for its excellent language, often due to studies, reading and a medium-high, but just where you can learn to communicate well , effectively, that means nothing but to convey exactly the message you want, with the emotional impact and meaning that has been thought.

Today in Italy the places where many are learning to communicate better. Lots of companies are involved in effective communication. Many companies, professionals and students have already decided to participate in seminars on the subject, or perhaps take advantage of the advice of an experienced consultant to improve in an area so crucial.

These people have now understood that each of us lives impossible not to communicate and the ability to do this effectively creates a big difference in personal and professional outcomes.

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"Our quality of life depends the quality of our communication "
A. Robbins.

Every day, every moment of our lives we communicate, our words are our means of communication, but also our voice, our actions and our body communicate .. .
In this age you should be aware that the more a person improves his communication strategies at all levels, more will be able to achieve its objectives and conquer
in any field: work, business, friends, the family, the couple's relationship.

Yes, because effective communication is to adopt an empathic listening, get in touch with the other person, capendola, taking advantage of his map of the world to explain our productively so as to achieve a common goal.
The disclosure of an individual, however, to be really effective with the other must first become effective with ourselves.

Learning to communicate with oneself is to take a real "authentic communication", based on consistency, solidity and honesty.
means adopting an empowering language, asking questions of production order to focus our minds on solutions and not problems, we must learn to work upon himself to enter the deepest part of ourselves in order to understand to understand what kind of values, beliefs or filters behind a few ways to say or how some communication.

Learning to communicate is to enrich, enrich your world map, share knowledge, gather more nuance.

This can only be truly an environmentally friendly way to experiment and experience the reality around him, allowing himself the luxury of being very architects of their own future and their successes.

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Twittermania

Dancing on the Web to step Tweet

Twitter is the obsessive search of the immediate. The twitter try to iconify 140 characters in your being, your life, your story ... your presence!

Twitter is a pleasant challenge: it has an almost monastic. stores not news, but gives real-time text blocks that affect attention , or at least intend to do so. The contents are never or almost trivial, it requires a tacit agreement.

appearance of Twitter , so sober architecture create new users in the idea of \u200b\u200ba social network a serious and reliable. Compared to Facebook , however, it raises little interest among young people, much more among adults.

Twitter is a pentagram without end ... where the chirping, note by note, creating an endless melody and suggestive, never dull . [ Maurice Drake]

I the "logo twitter" and "staff with note" are on Google images.